Effective Date: October 6, 2025
Overview
These Terms and Conditions, together with any policies referenced here, apply to your access to and use of treeremovalservicewilmingtonnc.com and any related website that links to these Terms (the "Website"). Please review them carefully, as they govern your rights and obligations.
By using the Website, you accept these Terms. If you do not agree, you should not access or use the Website. We may update these Terms or limit access at any time, with or without notice. If you continue using the Website after changes are posted, that continued use means you accept the revised Terms. The Website is intended for users in the United States and its territories. You also confirm that you are legally able to enter into this agreement and that you meet these requirements.
Our Privacy Policy explains how personal information is collected and used, and it is part of these Terms. By using the Website, you acknowledge that you have read the Privacy Policy and agree to it.
These Terms include a binding arbitration agreement and a class action waiver (see Section 20: Dispute Resolution).
1. The Website and What We Do
The Website is an online platform that helps homeowners and consumers submit service requests to independent providers who offer home improvement, maintenance, repair, renovation, and similar services ("Third-Party Providers").
We do not:
- Perform professional or home improvement services ourselves.
- Review the quality, licensing, or legal compliance of Third-Party Providers.
- Confirm whether providers meet all regulatory or licensing requirements.
- Endorse, supervise, or employ Third-Party Providers.
Using the Website gives you:
- Access to tools that connect you with Third-Party Providers.
- If you are a provider, access to potential customers.
You use the Website at your own risk.
2. Form Submission and Contact Consent
When you submit a form, you agree that we may use your information as described in the Privacy Policy. You also expressly consent to being contacted by us and by Third-Party Providers through:
- Phone calls, including autodialed or prerecorded calls
- Text messages
- Postal mail
Message and data rates may apply. Giving consent is not required to make a purchase. You can opt out by following the instructions provided.
You agree that:
- The information you submit is complete and accurate.
- We may monitor or record calls.
3. Eligibility and Authority
You may use the Website only if you can legally enter into a binding contract and meet all of the following conditions:
- You are at least 18 years old.
- You are located in the United States or one of its territories.
- You are not prohibited from using the Website by applicable law.
If you accept these Terms on behalf of a business, you represent that you have the authority to bind that business.
4. License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website on your personal devices. All rights not expressly granted here remain reserved.
5. Restrictions on Use
You may not:
- Use the Website to compete with us, harass others, or carry out unlawful activity.
- Scrape, hack, disrupt, or overload the Website.
- Gather user information for unsolicited outreach.
- Make false or misleading statements.
- Copy, frame, monitor, or alter content without permission.
- Reverse engineer the Website or remove security protections.
We may suspend or end access without prior notice.
6. User Content and Feedback
You may submit content such as feedback, messages, or reviews. You keep ownership of what you submit, but you give us a worldwide, perpetual, royalty-free license to use, reproduce, distribute, and display that content.
You represent and warrant that:
- You own the content or have permission to use it.
- The content does not violate any law or the rights of another party.
We may use feedback for any lawful purpose without obligation to you.
7. Links and Third-Party Sites
Any links to Third-Party Providers or other websites are provided only for convenience. We are not responsible for the content, policies, or practices of those sites. Your use of them is subject to their own terms.
8. No Endorsement or Contracting
We do not endorse, verify, or guarantee any provider. Any quotes shown are for information only and are not binding. If you hire a provider, your agreement is only between you and that provider.
9. Premier Partners and Communications
When you submit your information, you authorize partner companies to contact you using automated technology, including phone or email. You do not have to give consent to buy services. See Section 2 for details on how to opt out.
10. Disputes with Third Parties and Release
Any dispute with a Third-Party Provider is strictly between you and that provider. You release us from claims related to those disputes.
California residents waive Civil Code §1542; comparable waivers apply where allowed by law.
11. Intentional False Information
Submitting false contact or address information may expose you to legal liability. You agree to protect and reimburse us and any affected providers for resulting losses and damages.
12. Proprietary Rights
All content on the Website, including trademarks and copyrights, is owned by us or our licensors. Nothing in these Terms transfers ownership to you.
13. Reliance on Information
Information on the Website may be incomplete, outdated, or inaccurate. We do not guarantee that it is complete or correct.
14. Termination and Changes
We may change, suspend, or discontinue the Website or your access to it at any time. Some provisions survive termination, including disclaimers and arbitration requirements.
15. Disclaimers
The Website is provided "as is" and "as available."
We disclaim all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
Use the Website at your own risk.
16. Limitation of Liability
To the maximum extent permitted by law:
- We are not responsible for indirect, incidental, or consequential damages.
- Our total liability is limited to $100 or the amount you paid us.
Some jurisdictions may not permit these limitations.
17. Indemnification
You agree to defend, indemnify, and hold us harmless from claims arising from your:
- Violation of these Terms
- Content submissions
- Interactions with providers
18. DMCA and Infringement Notices
Send infringement claims to:
DMCA Agent
4023 Kennett Pike #50129
Wilmington, DE 19807
Include:
- A description of the copyrighted work and where it appears
- Your contact information
- A statement that you are authorized to act
False claims may create liability.
19. Electronic Communications
You consent to receive communications electronically through email or Website postings. These communications satisfy any legal requirement for written notice.
20. Dispute Resolution and Arbitration
Disputes will be resolved through binding arbitration under the Federal Arbitration Act, administered by the American Arbitration Association (AAA).
- Location: Boston, Massachusetts
- Claims of $10,000 or less may be resolved by written submission.
- No class actions or jury trials are permitted.
- The arbitrator’s decision is final and binding.
21. Choice of Law and Venue
Delaware law governs these Terms.
Any dispute that cannot be arbitrated must be brought in the state or federal courts located in Delaware.
22. International Use
The Website is operated from the United States. If you access it from outside the U.S., you do so at your own risk.
23. Force Majeure
We are not responsible for delays or failures caused by events outside our control, such as natural disasters, war, or power outages.
24. California Notice
Consumers may contact the California Department of Consumer Affairs at:
400 R Street, Sacramento, CA 95814
Phone: (800) 952-5210
25. Statute of Limitations
Any claim related to the Website must be filed within one year unless the law says otherwise.
26. Severability, Waiver, and Entire Agreement
If any part of these Terms is found unenforceable, the rest will remain in effect.
Headings are included for convenience only.
These Terms and the Privacy Policy form the complete agreement between you and us.
27. Miscellaneous
Use of the Website does not create a partnership, joint venture, or employment relationship.
Third parties do not have rights under these Terms.
28. Contact
If you have questions, contact us at the address above.
All rights reserved.
